Thursday, 28 February 2013

22:01 - No comments

Week 7 and 8

Last Week and Last Day.. :(


For week 7 and 8 i get the task in credit and collection site. In this site i should be use the telephones or warning letter to reach out to customer as they pertain to payment of outstanding that are have. For this task i should be call the borrower that are have higher balance of their loan. If they are did not come to the office to discuss with the district officer about the loan and explain about their problem and if they are did not come to explain about the balance of their payment, the credit and collections site will post the warning letter for them and if they are disclaim their name will be selected for blacklist. The assistant of MARA assistant district officer walk off to do the follow with me and the other practical student. For the last day i feel proud do the summer placement at here because many things that i have learn,not just about work but about  the staff attitude and the organization behavioral.

Thursday, 14 February 2013

19:17 - No comments

For week 5 and 6

For week 5 and 6 the assistant district officer and the administrative assistant give me the task to do customer service site. At the customer service site i should provide information to customers by verifying understanding of request,answering question, and offering assistance. For the week five and six more of the using that are get straight A's in UPSR and PMR that will get offer from MRSM(Maktab Rendah Sains MARA) and at the MARA counter all of them will come to get some advice from us about the MRSM procedure and pay the registration fee before register at the school. Many of the customer come to the MARA to settle the fee and get the advice.Some of the come to get the advice about the loan and about the procedure to get loan. More of the loaner should have the business place,should register at Companies Commission of Malaysia(SSM) more than 6 month, and they are also should have a guarantor before do their business loan. They are also can't be one of the blacklist customer from MARA.That is the procedure of MARA.

At week 5 and 6 i'm busy with the registration MRSM student give their advice and get the registration fee.

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