January 2013 ~ INTERNSHIP AT MAJLIS AMANAH RAKYAT (MARA)

Thursday, 31 January 2013

00:43 -

Week 3 and 4

In the third and fourth week of first month the assistant officer arranged the other work that is bill and account collector. i should receive the payment and record all the payments information using MARA Database System(SMBM).

The system that i use to check the BORROWER status and to receive payment .

The system that i use have 5 type of system that is RP6 system that is use by the officer and assistant officer after the are doing their follow up with the borrower, then the enquiry system that are use to check all the loaner like the study loan,business loan,contract loan and the tenant of MARA assets The next is the SPPO system that are to achieve the payment then the resit will be print automatically from the data of the system. The next is PENGUATKUASAAN, the system are using by the enforcement officer to follow up MARA borrower that are get the warrant form MARA. The warrant will be given to the borrower that are did not pay their loan more than 6 month and their name will be balcklist by MARA. I should use the system to do the directory of all the loaner. The using of the SMBM are detail because all the data that have been keep in the system are usually direct to the host system .

After the payment receive the data should be collected manually even it has it automatically data update in system,this is as a backup data.

Borang bayaran balik pinjaman should be upate manually

Thursday, 17 January 2013

00:26 -

1 comment

Week 1 and 2

For the first month of internship, the assistant officer give the task in administrator for two week i have doing my task in administrator site. Firstly i should answering the phone and give the customer some information if the question are related to the company.

This is one of the information that i should know to answer the customer question...

The second is typing, i should do the typing esspecially for the first month many of loan are accept from client and the company were pass the loan to proceed with the MARA borrower,many of loan come from the contractor that are get the project from SPNB(Suruhanjaya Perumahan Negara Berhad) and call the borrower to sign up the loan procedure. We should to the many of loan in the two weeks because the contractor should get their loan earlier to proceed their project. Then i should do the filing work to update the file especially for the loaner that are did not pay their loan. The aim of filing is easily to follow the MARA borrower from month to month.